TwoRoads Mobility Media AG | Cross-Border European Driving Regulations

Privacy Policy of TwoRoads Mobility Media AG

TwoRoads Mobility Media AG ("we", "our", "us") values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and protect information gathered through our online platform and services, including European road regulations research and reporting, practical how-to guides, interactive route-planning content, regulatory update alerts, fleet compliance advisory, training workshops, consultancy, editorial content, and partnerships with GPS/map providers.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Data Provided by You: This includes information you voluntarily provide when you interact with our services, such as when you sign up for our newsletter, register for a webinar, request fleet compliance advisory, or use our interactive route planner. This may include your name, email address, company name, and any other information you choose to share with us.
Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, the time and date of your visit, and other diagnostic data. This helps us understand user behaviour, optimize our content for mobile-first responsiveness, and improve our services.
Device Data: Information about the device you use to access our services, such as device identifiers, model, and network information.
Location Data: While using our interactive route-planning content, we may collect precise or approximate location information from your device, with your consent where required. This data is used to provide relevant regulatory overlays and localized signage information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our online platform and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

2. How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our services, including delivering European road regulations research and practical how-to guides.
To personalize your experience, such as tailoring interactive route-planning content and regulatory badges per country.
To send you regulatory update alerts (tolls, vignettes, emission zones) if you have subscribed to our newsletter.
To provide fleet compliance advisory for Swiss SMEs and deliver training workshops and webinars on EU/CH road rules.
To provide you with information, products, or services that you request from us.
To improve and optimize our online platform (e.g., for analytics, improving user experience, and ensuring AA contrast and scalable type).
To detect, prevent, and address technical issues or security incidents.
To protect our rights or property, and to ensure the safety of our users or the public.

3. Legal Basis for Processing (GDPR Compliance)

For individuals located in the European Economic Area (EEA) and Switzerland, our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

Consent: We may process your personal data based on your explicit consent, for example, when you subscribe to our newsletter for regulatory update alerts. You have the right to withdraw your consent at any time.
Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing fleet compliance advisory).
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by TwoRoads Mobility Media AG or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. For example, improving our services and ensuring their security.

4. Disclosure of Your Information

We may share your personal information in the following situations:

Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, information technology, customer service, email delivery, and auditing services.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With GPS/Map Providers: For regulatory overlays and interactive route planning, we may share non-personally identifiable usage data or aggregated data with our trusted GPS/map provider partners to enhance service functionality.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Consent: With your prior consent for purposes not covered by this policy.

5. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard security practices, including data encryption, access controls, and regular security audits. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we no longer need to process your personal data, we will either delete or anonymize it.

7. Your Data Protection Rights

Depending on your location, particularly if you are in the EEA or Switzerland, you have certain data protection rights:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You also have the right to withdraw your consent at any time where TwoRoads Mobility Media AG relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details below.

8. Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for use by anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us:

TwoRoads Mobility Media AG
17 Lakeside Promenade, 3rd Floor
Lucerne, Canton Lucerne, 6003
Switzerland